"Survival Kits can not be returned, please choose carefully!"
Kits are assembled once order is placed please allow
2 - 5 days for delivery!
Designed for 1 or 2 people for those times you are stuck in traffic due to closed or impassable roads. This kit is small and compact and easily stored in your vehicle. The hepling hand is designed with a "Pay It Forward" philosophy... If there is someone else in need of help you can lend them a helping hand.
Size: 28 x 20 x 18 cm (11" x 8" x 7")
You must first contact us by email at firstname.lastname@example.org before any product can be returned.
There will be a 20% restocking fee and all shipping costs will be covered by the customer.
If you decide you do not want the product, you may return any unused or unopened product for a *refund or store credit (minus original shipping charges. no returns on clearance items, or any survival kits). However, you have 30 days from the ship date to do so.
ALL RETURNS (except warranties/defectives) are return at YOUR EXPENSE and will not be included in your refund or store credit. No return (other than warranties) past 30 days will be accepted. Credit will only be issued for product ONLY NO SHIPPING COSTS will be credited. Your return must be returned with your email confirmation or packing list from your original order.
All refunds (including cancelled orders) will be refunded by the original payment method. Refunds will be processed within fourteen (14) business days upon receipt of the returned merchandise.
Changing or Cancelling an Order
Orders can be modified within 24 hours only if you order has not been shipped, it can be cancelled by calling our customer service department at 1-403-239-8262
- Survival kits are not pre assembled due to the included time sensative items.
- We only begin packing a kit once an order has been placed.
- Most kits can be ready to ship within 24 - 72 hours of order placement depending product availability, and or special order items. If there will be any delay in shipping, we will contact you with expected shipping date.
- An additional or a refund for shipping charges may apply depending on weight and shipping location.
- Credit cards payments will not be processed until the order is ready to ship.